Terms & Conditions
Booking Lessons
Your first lesson can be arranged by contacting me through this website.
Lessons are offered by appointment only and are subject to availability. Your booking is confirmed once payment has been received.
Payment
Lessons are purchased online using the payment link provided in your confirmation email or message.
Payment must be made in advance to secure your booking.
Current lesson prices are displayed on the website and may be updated from time to time.
Lesson Duration
All private lessons, whether in-studio or online, are 50 minutes in length.
Cancellations & Rescheduling
If you need to cancel or reschedule your lesson, please do so as early as possible by using the booking link provided or by contacting me directly.
I understand that unexpected situations arise from time to time. However, repeated cancellations with less than 24 hours' notice may result in me being unable to continue offering you regular lesson appointments.
If you arrive late, your lesson will still finish at the scheduled time so that subsequent bookings are not affected.
Refunds & Expiry
Lessons are purchased on a pay-as-you-go basis.
Unused lessons remain valid for 30 days from the date of purchase. After this time, unused lessons expire and cannot be refunded or transferred.
Health & Medical Information
Before your first lesson, you will be asked to complete a health questionnaire (PAR-Q).
It is your responsibility to inform me of any injury, illness, pregnancy, medical condition or change in your health that may affect your ability to participate safely in Pilates.
While Classical Pilates can often be adapted to suit individual needs, I reserve the right to decline or postpone a lesson if I believe participation may not be appropriate or safe. In some circumstances, I may ask you to obtain medical clearance before continuing with lessons.
Online Lessons
For virtual lessons, you are responsible for ensuring you have adequate space, a stable internet connection and a safe environment in which to exercise.
Please ensure your camera is positioned so that I can clearly observe your movement throughout the lesson.
Studio Etiquette
Please arrive no more than five minutes before your scheduled lesson, as there is no waiting area available.
Wear comfortable clothing that allows you to move freely. Socks are required for all lessons.
Please avoid clothing with zips, large buttons or other items that could damage the Pilates equipment.
To help you get the most from your lesson, mobile phones should be switched to silent during your session.
Children, pets and other guests are not permitted to remain at the studio during your lesson.
Liability
While every effort is made to provide a safe and supportive learning environment, participation in Pilates is undertaken at your own risk.
By attending lessons, you acknowledge that physical exercise carries an inherent risk of injury. You agree to follow all instructions given during your lesson and to work within your own abilities.
Nothing in these Terms & Conditions excludes or limits liability for death or personal injury caused by negligence or any other liability that cannot be excluded under applicable law.
Changes to Lessons
Occasionally it may be necessary for me to reschedule or cancel a lesson due to illness, studio availability or circumstances beyond my control.
Where this happens, an alternative appointment will be offered or any payment made for that lesson will be credited or refunded.
Changes to These Terms
These Terms & Conditions may be updated from time to time. The latest version will always be available on this website.
By booking and attending lessons, you confirm that you have read and agree to these Terms & Conditions.